top of page

Privacy Policy

Your Privacy Matters to Us

At Breathe & Be Psychology Pte Ltd, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and professional ethical guidelines for psychologists. Your trust is paramount, and we ensure the confidentiality and security of your information in all our services, from individual consultations to corporate wellness programmes.

Information We Gather to Provide Our Services

To provide you with comprehensive and tailored psychological services, we may collect the following types of personal data:

  • Personal Identification Information: Your full name, NRIC/passport number (where legally required for specific purposes like insurance claims), date of birth, gender, contact details (email address, phone numbers, residential address).

  • Health Information: Details regarding your current and past physical and mental health conditions, medications, treatment history, and any relevant medical records.

  • Therapeutic Information: Information shared during consultations, session notes, progress assessments, and treatment plans.

  • Communication Data: Records of correspondence through emails, messages, or other communication channels related to your appointments or therapeutic concerns.

  • Financial Information: Payment details for services rendered.

  • Technical Data: Information collected automatically when you visit our website, such as IP address, browser type, and usage data, primarily for website functionality and analytics.

How Your Information Supports Your Well-being and Our Operations

We collect, use, and disclose your personal data solely for purposes that are necessary and appropriate for our services and operations. These purposes include:

  • Providing Psychological Services: To understand your needs, deliver effective and tailored individual or group consultations, and track your therapeutic progress.

  • Administrative Functions: For appointment scheduling, billing, processing payments, and managing your client file.

  • Legal and Regulatory Compliance: To meet legal obligations, respond to court orders, or comply with regulatory requirements, including those related to insurance claims or mandatory reporting.

  • Emergency Situations: To protect your vital interests or the life, health, or safety of yourself or another individual, such as contacting your emergency contact when necessary.

  • Professional Supervision & Development: For the purpose of professional supervision, consultation, or training of future psychologists. In such cases, all identifying information will be de-identified or anonymised to protect your privacy.

  • Early Intervention & Public Education: To inform and conduct mental wellness talks, corporate training, and public courses, promoting mental health literacy and early intervention strategies within the community.

  • Research & Service Improvement: To analyse trends, improve our services, and contribute to psychological knowledge, always ensuring your data is anonymised or aggregated.

Safeguarding Your Personal Information

All information shared with our psychologists during therapy sessions is treated with the utmost confidentiality. We will not disclose your personal data to any third party, including family members, employers, or general practitioners, without your explicit written consent, except in the following specific circumstances as required by law or ethical obligations:

  • If there is a serious and imminent risk of harm to yourself or others.

  • If there is current child abuse, neglect, or exploitation.

  • If required by a court order or legal mandate.

  • In cases of professional supervision, where client information is de-identified.

  • For professional collaboration with specialists, with your informed consent, to optimise your care.

Our Commitment to Data Security

We implement robust administrative, physical, and technical safeguards to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include:

  • Secure Digital Storage: Encrypted systems for storing sensitive client information and notes.

  • Restricted Access: Limiting access to your personal data to authorised personnel only, on a need-to-know basis.

  • Physical Security: Secure storage of any physical records.

  • Data Minimisation: Collecting only the personal data that is necessary for the stated purposes.

  • Staff Training: Regular training for our staff on data protection best practices and confidentiality protocols.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is entirely secure. We are continuously reviewing and enhancing our security measures.

How Long We Keep Your Information

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or ethical obligations. When your personal data is no longer needed, we will securely dispose of it or render it anonymised.

Controlling Your Personal Data

Under the PDPA, you have the right to:

  • Access: Request access to your personal data and information about how it has been used or disclosed within the past year.

  • Correction: Request corrections to any inaccurate or incomplete personal data we hold about you.

  • Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your personal data at any time, with reasonable notice. Please be aware that withdrawing consent may affect our ability to provide certain services to you.

To exercise any of these rights, please contact our Data Protection Officer as detailed below. We will process your request within a reasonable timeframe, typically within 30 days.

Our Online Presence

Our website may use cookies to enhance your Browse experience. These cookies generally do not collect personal data. You can manage or disable cookies through your browser settings if you prefer. We do not use personal data collected via our website for marketing purposes unless you explicitly consent to receive marketing communications.

For Any Privacy-Related Enquiries

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact our Data Protection Officer:

 

Data Protection Officer: Mr Vernon Tay

Email: vernon_tay@breatheandbe.sg

Phone: +65 9627 5165

Keeping You Informed

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

Last Updated: 22 Jan 2026

bottom of page